Cookie Policy
We believe in transparency. Learn exactly how we use cookies and how you can control them.
Last updated: January 2025
What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners. Knotchat uses cookies to give you the best possible chat experience.
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you such as setting your preferences, logging in, or filling in forms.
- Session authentication tokens
- Security and fraud prevention
- Load balancing and performance
- User preference storage
Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are most popular and how visitors move around the site.
- Page view tracking
- User journey analysis
- Error reporting
- Performance monitoring
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
- Language preferences
- Chat settings and filters
- Video quality preferences
- Notification settings
Marketing Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
- Advertising personalisation
- Conversion tracking
- Retargeting
- Social media integration
How to Manage Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in your browser settings. Most browsers allow you to:
- View cookies stored on your computer
- Delete all or specific cookies
- Block third-party cookies
- Block cookies from particular sites
- Block all cookies from being set
- Delete all cookies when you close your browser
Please note that if you choose to block or delete cookies, some features of our website may not function properly. In particular, you may not be able to use certain personalized features.
Third-Party Cookies
We use services from the following third parties that may place cookies on your device:
Google Analytics
Website usage analysis and performance monitoring
Google Ads
Advertising and conversion tracking
Stripe
Secure payment processing
Agora
Real-time video and audio communication
Questions About Cookies?
If you have any questions about our use of cookies, please contact us.
Contact Support